Information We Collect
When you use our quote request form, we collect the following personal information:
- First and last name — to identify you and personalize our communications
- Phone number — to contact you via text message and phone regarding your health insurance options
- Zip code — to determine which health insurance plans are available in your area
- Preferred language — to communicate with you in English or Spanish
We do not collect sensitive health information through our website form.
How We Use Your Information
We use the information you provide to:
- Send you an initial text message confirming your inquiry
- Contact you by phone to discuss health insurance plan options
- Match you with available ACA-compliant health insurance plans in your area
- Follow up on your inquiry if you respond to our text messages
- Improve our services and customer experience
We do not sell your personal information to third parties. We may share your information with insurance carriers solely for the purpose of processing your health insurance application, and only with your consent during the application process.
Text Message Communications
By submitting our quote request form, you consent to receive text messages from NioniCare at the phone number you provided. These messages relate to your health insurance inquiry and may include:
- An initial message confirming we received your request
- Follow-up messages to schedule a call
- Responses to messages you send us
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan. You can opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts.
For help, reply HELP to any message or call us at (786) 227-1774.
We send messages using Apple iMessage/SMS. Your phone number is stored securely and used only for communications related to your health insurance inquiry.
Data Storage and Security
Your information is stored on secure, access-controlled systems. We retain your data for as long as necessary to fulfill the purpose for which it was collected, including to satisfy any legal or reporting requirements.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information from our records
- Opt out of text message communications at any time by replying STOP
- Withdraw consent for us to contact you
To exercise any of these rights, contact us at (786) 227-1774 or email us at the address below.
Third-Party Services
Our website is hosted on Vercel. We use standard web technologies and do not use third-party advertising trackers or sell data to advertisers. We may use basic analytics to understand how visitors use our website, but this data is aggregated and not linked to your personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Health Insurance Disclaimer
NioniCare is a licensed health insurance agency. We are not an insurance company. We help connect individuals and families with ACA-compliant health insurance plans from licensed carriers. Plan availability, pricing, and eligibility are determined by the insurance carriers and applicable federal and state regulations.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data:
- Phone: (786) 227-1774
- Website: nionicare.com